Service Delivery Solutions leverages the ServiceNow platform to develop customized applications for the various service delivery teams within law firms. With over 30 years of experience with legal, our consultants understand that each administrative support team is a service organization within a professional services firm with their own offerings and areas of responsibility. Each customized application must work individually and together to achieve the common goal delivering superior service to the firm’s lawyers and clients.
In addition to enabling the full spectrum of ITIL and ITSM features of ServiceNow for IT, SDS works with individual administrative teams to understand the unique aspects of their businesses including necessary workflows and application integrations. Bringing our extensive experience with administrative services within legal, we partner with the teams to create customized applications that facilitate efficient management of requests and efficient reporting to management.
Renee Service is the majority owner of Service Delivery Solutions. She serves in multiple roles with the company including, but not limited to business development, project management as well as CMS development. Renee has over 20 years of experience in Education and over 10 years in graphic design, website design, and HTML coding.
Renee has also completed the ServiceNow Fundamentals course and is a ServiceNow Certified Administrative Specialist.
Contact Renee Service